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BLI GROUP
BLI GROUP
Leadership. Operations. Technology. Delivered.

Shared Services Offering (Outsourced Business Support)

Our Shared Services model provides professional business support functions that enable organizations to scale efficiently, improve service delivery, and reduce operating costs. We deliver reliable, structured, and technology-enabled support across core business functions, allowing leadership teams to focus on growth, customers, and strategy.


We support both:

  • South African businesses looking to improve efficiency and control costs
  • International companies seeking high-quality support services at globally competitive rates through South Africa's favorable exchange rate


Our shared services are particularly valuable for:

  • Scaling businesses
  • Fast-growing companies
  • International companies expanding into Africa
  • Startups and scale-ups
  • Professional services firms
  • Technology companies
  • NGOs and donor-funded organizations
  • Companies looking to reduce operating costs
  • Businesses seeking operational efficiency


Reliable support. Scalable operations. Predictable cost savings.

What we offer

Sales Support

  • CRM system administration
  • Lead and pipeline set-up
  • Sales reporting and dashboards
  • Workflow automation
  • Customer onboarding support
  • CRM performance monitoring


Typical Outcomes:

  • Improved customer service
  • Better sales visibility
  • Stronger customer relationships
  • Increased revenue efficiency

Finance Support

  • Bookkeeping and transaction processing
  • Accounts payable and receivable management
  • Financial reporting/dashboarding
  • Budget tracking
  • Cash flow monitoring
  • Financial system administration


Typical Outcomes:

  • Improved financial accuracy
  • Faster financial reporting
  • Better cash flow visibility
  • Reduced finance costs

IT Support

  • Helpdesk and user support
  • System administration
  • Cloud and infrastructure support
  • Cybersecurity monitoring
  • Software and hardware management
  • System maintenance and updates
  • IT asset management


Typical Outcomes:

  • Reduced system downtime
  • Improved user productivity
  • Stronger cybersecurity
  • Lower IT operating costs

HR Support

  • Employee onboarding and offboarding
  • Payroll administration
  • Leave and attendance management
  • HR documentation management
  • Recruitment support and outsourcing
  • Performance management dashboards
  • HR compliance support
  • Training coordination


Typical Outcomes:

  • Improved workforce management
  • Reduced HR administration burden
  • Better compliance
  • Improved employee experience

Engagement models

Dedicated team model

A dedicated team assigned exclusively to your business.

Best for:

Growing or high-volume operations

Shared capacity model

A shared team providing support across multiple clients.

Best for:

Cost-sensitive businesses

Project based support

Support for specific initiatives or temporary workloads.

Examples:

  • System implementation
  • Data migration
  • Process improvement
  • Business expansion

What makes our shared services model different:

  • Integrated with executive leadership services (CFO, COO, CTO, CIO)
  • Structured governance and performance management
  • Skilled professional teams
  • Technology-enabled service delivery
  • Scalable service capacity
  • Strong operational discipline
  • Cost-efficient delivery model
  • International service capability

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Reduce costs. Improve efficiency. Scale with confidence.


Partner with us to build a reliable shared services capability that supports your business growth locally and globally.